FAQ

FAQ

1. How do I connect ARS-INFORM services?

Answer: To connect the services, you need to call one of our numbers or leave a request on our website. Our specialists will contact you to discuss all the details and set the installation time.

2. What services do you provide?

Answer: We provide a wide range of telecommunication services, including fixed and mobile Internet, telephone communication, as well as network setup and maintenance services.

3. What are the tariffs for the services?

Answer: The rates depend on the selected package of services. You can view the current rates on our website or contact our support team for more information.

4. What should I do if I have problems with the Internet?

Answer: If you have problems with your internet connection, first check the equipment (router and cables). If the problem persists, please call our support team and we will help you fix the problem.

5. How can I change my data plan?

Answer: To change the tariff plan, you need to contact our support team. Our experts will help you choose a new plan and make all the necessary changes.

6. How does the payment process work?

Answer: Payment for services can be made in several ways: through our website, at ATMs or at partner offices. You can find detailed information about payment methods on our website.

7. How can I cancel my subscription to the services?

Answer: To cancel your subscription, please contact our support team. We will help you complete your subscription and answer all your questions about the process.

8. How do I get the payment receipt?

Answer: You can receive a payment receipt through your personal account on our website or request it from our support service.

9. What should I do if I forgot my account password?

Answer: If you forgot your password, use the password recovery function on the login page of your personal account. You will receive an email with instructions for resetting your password.

10. How do I leave feedback about the work of the support service?

Answer: We are always happy to receive your feedback! You can leave a review on our website or send us an email. arsbox@ars.uz . Your feedback is very important to us and helps us improve the quality of our services.

If you have any other questions, do not hesitate to contact our support team! We are always ready to help.